Accessibility Statement

This accessibility statement applies to www.kingstonparishcouncil.gov.uk

Kingston Parish Council is committed to making its website accessible to as many people as possible, regardless of ability or technology. We want everyone who visits our site to feel welcome and find the experience rewarding.

Our Commitment

We are actively working to ensure our website is in line with the Web Content Accessibility Guidelines (WCAG) 2.1, aiming for compliance at Level AA, as required by the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

Compatibility with browsers and assistive technology

This website is designed to be compatible with the following technologies:

  • Mobile phones
  • PC and MAC computers
  • Tablet devices
  • All known internet browsers
  • Screen readers

What We’re Doing to Improve Accessibility

To support accessibility, we:

  • Regularly review and update our content for clarity and usability
  • Aim to use clear, simple language wherever possible
  • Make documents available in accessible formats where practical
  • Test new content and changes for accessibility before publishing

Known Issues

Some parts of this website may not be fully accessible yet, for example:

  • PDF documents may not be fully accessible to screen reader software
  • Third-party services or plugins may not meet the same accessibility standards
  • There’s a limit to how far you can magnify the map on the bottom of the home page, which is provided by a third party (Google)

We are working to resolve these issues and welcome your feedback.

Reporting Accessibility Problems

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact the Parish Clerk:

We will acknowledge your request within 10 and aim to provide a response within 21 days.

Enforcement Procedure

If you’re not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS):

Statement Review

This statement was prepared on 11th June 2025 and will be reviewed annually.